Privacy policy
Last updated: January 11, 2026
This Privacy Policy explains how Olivia Green collects, uses and protects your personal data.
Who We Are
Olivia Green is a trading name of Michael Isaac Ltd, registered in England and Wales (Company No. 13766283).
We are the data controller for the purposes of UK GDPR.
1. Personal Data We Collect
We may collect:
- Name, email address, phone number
- Billing and delivery addresses
- Order and transaction history
- Payment confirmations (not card details)
- Account details
- Communications with us
- IP address, device and browser information
- Website usage data via cookies
2. How We Use Your Data
We use your data to:
- Process and fulfil orders
- Communicate about orders and customer service
- Manage accounts
- Improve our website and services
- Send marketing communications (only where you have consented)
- Meet legal and regulatory obligations
3. Legal Bases for Processing
We process personal data under the following legal bases:
- Contractual necessity
- Legitimate interests
- Consent
- Legal obligation
4. Sharing Your Data
We may share data with:
- Payment providers
- Delivery partners
- Website and IT service providers
- Legal or regulatory authorities when required
We do not sell your personal data.
5. Data Retention
We retain personal data only for as long as necessary for legal, accounting, or operational purposes.
6. Your Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict or object to processing
- Withdraw consent
- Lodge a complaint with the ICO
7. International Transfers
Where data is transferred outside the UK, appropriate safeguards are used in accordance with UK GDPR.
8. Contact
Email: info@oliviagreen.co.uk
Address: 2–6 Minster Yard, York, YO1 7HL, United Kingdom