Services
Resizing
We understand that getting the perfect size from the start is not always possible, especially for those planning to surprise their partner. Our resizing options, tailored to specific ring types and design intricacies, have got you covered. If you're unsure, feel free to reach out to our team for guidance. We're here to assist you every step of the way!
For engagement rings with a plain band, you can resize up or down by two sizes for free, provided the request is made within 30 days of receiving the ring. For changes beyond two sizes, there's a fee of £45. If your ring has diamonds on the band, resizing might be more complex. We'll assess and determine if resizing or a remake is necessary, with the same £45 fee applicable in both cases.
Resizing is available for rings without diamonds. You can adjust by two sizes within 30 days for free. For changes beyond two sizes, a £45 fee applies. Our team will provide a cost estimate.
Rings with diamonds may be challenging to resize. We will assess the situation and determine the best course of action. Ensuring your ring fits perfectly is our priority.
For full eternity rings with their unique setting, resizing isn't feasible. If you desire a different size, consider an exchange within 30 days of receiving the ring – our team is here to discuss the options.
Half eternity rings, with their special setting, may face challenges in resizing. We'll assess if resizing is possible or if a remake is necessary, with the cost starting at a minimum of £45, depending on the size variation.
For custom-made rings, enjoy complimentary resizing within two sizes up or down, provided it's feasible, within 30 days of receiving your ring. Beyond two sizes, a £45 fee applies.
Upon your request, we'll assess the ring for resizing feasibility. If not possible or a remake is required, we'll provide cost details based on the design intricacy before proceeding.
For any other jewellery items that may need resizing, including bracelets or chain lengths, please get in touch with our support team on happytohelp@oliviagreen.co.uk